Exceptional Veterinary Care For Your Beloved Pets

"My little 8.5 dog had a tech appointment for a dis temper shot, that evening he was trying to vomit and couldn’t. Later when we came home he had chewed his tail and chewed plastic from a pee pee pad. That night he was very restless & I grew very concerned. Office was closed this Saturday so I brought him to Delta emergency hospital in Wayne, where Dr. Mike was very nice. An X-ray was taken & said nothing was wrapped around any organs and would pass out in next few days. I returned to Dr. Steel’s office 12 days later for another tech appointment for vaccine, I told the tech what had happened and asked if I could speak with the dr. After several minutes tech returned and said was going to continue with today’s visit, I said ok but is the dr going to come in? She said no she has appointments. This was very concerning that she would not even stick her head in to see us. I then told the new woman at the front desk my concern. She said I could make appt but I couldn’t make what she offered. She then said I really don’t know what the dr will be able to do for you. Maybe just wait & see if it happens again. Really? Would anyone want this to happen again to your beloved pet? This is very disappointing & disturbing how this matter was handled in this office. Also Emergency vet had sent over the X-ray and until I asked never mentioned they had received it. Don’t you think as a courtesy they would have called to see if he was ok. The emergency vet office called to check in my little boy 2x. More compassion needs to be shown in this office!"

"This review is long overdue, we took our 20 year old dog Buddy to see Dr Steele back in April of this year. We had just moved up to the area and our regular vet office closed for renovation. My dog was at the end of his life and our family was struggling with the very difficult decision before us. Dr Steele probably spent hours on the phone with us, we were trying to keep him comfortable and we just really needed a professional to stay in touch with at a very difficult time. I can't thank her enough for her compassion and patience with us. Sorry I didn't get around to posting this review sooner."